Returns & Exchanges

Empire Glasgow offers a 14-day return period from the date of delivery for all items in their original, unworn condition with tags attached. Please note that certain exclusive drops or sale items may be subject to specific exchange-only terms.

Return Process

• 1.
  Initiate Your Request

  Log in to our returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags and authentication seals remain intact.

• 3.
  Ship to Empire

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Inspection and Refund

  Once our team verifies the condition of your return, your refund will be processed to your original payment method within 5-7 business days.